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- ItemPerceived relationship between employees satisfaction and quality of services at BASR's Specialized Hospital.(Al-Quds University, 2023-01-09) Ibrahim Ghawali; ابراهيم غواليThis Research aimed to determine the perceived relationship between job satisfactions on employee performance among employees at Bethlehem Arab Society for Rehabilitation in Bethlehem. Methodology: A descriptive cross-sectional design consisted of 380 employees working in the Bethlehem Arab Society for Rehabilitation by filling questionnaires. Data was collected with a questionnaire being filled out by participants, knowing that the questionnaire is consisted of 59 questions divided into three sections covering the personal and the occupational characteristics, along with employee’s satisfactions characteristics, and the perceived quality characteristics. Findings: During the research, 185 questionnaires have been distributed, 182 were collected back knowing that 4 of them were invalid, which means that participation rate for the questionnaires was 96.2%. Number of Male Participants (57.9%) were higher that Women Participants (42.1%). Age is also categorized to three categories (16-25) category, (26-35) category, and (36-45) category. The marital status categorized to single category (61.8%), and married category (38.2%). Living places were also involved in the questionnaire, where participants from cities were 47.2%, participants from villages were 42.8%, and participants from camp were 9%. Participants were also categorized based on their years of experience, (1-5) years with a percentage of 68.5%, (6-10) years with a percentage of 24.2%, and (11-above) years with a percentage of 7.3%. Finally, the salary variable less than 1500 (3.9%), from 1500 to 2000 (17.4%), from 2000 to 4000 (69.1%), and from 4000 to 5500 (9.6%). Conclusion: Employee’s Satisfaction was on moderate. Marking the factors that affect the both main variable levels (Employee Job Satisfaction and the perceived quality of services) and their effect on work productivity. We concluded that Job Satisfaction among BASR employees is moderate. Relative Salary was most important factor to take into consideration, along with fairness in rewards distribution among employees which has a direct relationship with performance
- Itemjob satistifaction of nurse at makassed & augusta victoria hospital(Al-Quds University, 1993-07-07) Taleb Hashish; طالب حشيش
- ItemAttitudes of Staff Nurses At Al- Makassed , Rafedia and Mount David Hospitals(Al-Quds University, 1994-02-02) Fathieh Taha; فتحية طه
- ItemEvaluation of Nursing Education Programs Offered at Gaza Nursing Colleges: Graduates' Perspective(Al-Quds University, 2006-07-21) Mysoon Abdul Aziz; ميسون ابو عزيزIn spite of the several challenges facing nursing education in Gaza Strip, very little studies were done to evaluate these programs. While the need for evaluating nursing education is considered a continuous non-skeptical issue, this study was designed to evaluate these programs from new graduates' perception. Knowing graduates' perception nursing education program is very important because it builds on successful students outcome and analysis of graduates' feedback can map the strength and issues deemed important by students or graduates rather than program staff and administration. The design for this study was descriptive, correlative, cross sectional one. For the purpose of this study, the author developed a self-administered questionnaire to assess the graduates' perception. The instrument's construct and content validity were evaluated by several experts. The reliability test, using Cronbachs' alpha coefficient, was 0.9629. The sample of the study included all the graduates of the basic nursing programs offered by nursing colleges in Gaza Strip (bachelor and associate degree in both nursing and midwifery) who were graduated in the academic years of 2003 and 2004. The sample size was 374 graduates, and the response rate was 91.26%. Using SPSS for data analysis, Factor analysis extracted seven components that identified the graduate's perception. These factors included: teachers-students relationship, curricular nature, overall satisfaction, facilities accessibility, teachers' competencies, and theory-practice gap and admission criteria. The results expressed that the highest level of perception was associated with the teachers-students relationship, while the lowest one was associated with theory-practice gap. The findings showed some statistical differences among graduates' perceptions in terms of gender, living areas, place of graduation, scientific degree and graduation year. Although males were more satisfied with most of the dimensions and the overall factor, females expressed more positive perception toward teachers-students relationship. Generally, the graduates from different colleges had similar perceptions. Even, graduates of a certain college held better perception toward the relationships among teachers and students, curriculum, general satisfaction and the overall factor. While associate degree holders expressed lower positive perception toward teachers' competence with statistical significance, they were more satisfied regarding teachers-students relationships. Besides, graduates of the year 2004 had better perception regarding curriculum, admission criteria and were more satisfied. In addition, participants who work in hospitals reflected more appreciation of teachers' competencies and awareness of such a gap than those who work in other areas. Inconsistently with previous studies, participants who work in the Military Services were the most satisfied than others, while those who work in (United Nation Relief and Work Agency (UNRWA) were slightly less satisfied. Although the results denied any significant statistical differences among graduates' perception regarding age and marital status facto, younger graduates were more satisfied than older graduates in most of the dimensions and the overall factor. Married respondents were less satisfied than singles regarding most of the components except teachers' competencies and theory-practice gap. The results also didn't reflect any effect of residency, year of graduation, work field, work area and experience period on the perception. The desire for postgraduate education was highly reported, and the graduates expressed several underlying factors. The most frequently reported factor was improving the social status followed by enhancement of financial status. Generally, the graduates' perspective was positive toward the programs. Even, great concern about clinical training inadequacy was reported and many graduates recommended the need for developing the faculty members. Finally some recommendations and comments on the programs, such as: admission criteria, availability of facilities, and reducing the fees of study, were reported by the graduates. In the light of analysis and interpretation of the data, the researcher made some recommendations for administrative bodies of nursing programs to improve the quality of these programs. One of the most important recommendations insisted the importance of continuing evaluation and modification of such programs, besides, the recommendation for teaching staff development and enhancement of clinical training.
- ItemPerception of Nurses Toward In-Service Training Activities at Governmental Hospitals in Gaza Strip, Palestine(Alquds university , 2023-01-03) كفاية جمال عبدالله المملوك; Kifaya Jamal Abdallah ElmmlookEvery hospital should provide training activities that are challenging, and lead to improving the quality of health services. The aim of the study is to assess the nurses’ perception about the effectiveness of in-service training activities at governmental hospitals in Gaza Strip. The study utilized descriptive, cross sectional, analytical design. The sample of the study consisted of 337 nurses who attended at least one in-service training activity, selected by non-probability, proportional sampling method from seven governmental hospitals in Gaza Strip: 5 general hospitals (Indonesy hospital, Al Shifa medical complex, Al Aqsa hospital, Nasser medical complex, European Gaza Hospital), Al Nassr pediatric hospital, and Al Emaraty maternity hospital. The researcher prepared a self-administered questionnaire to measure the nurses’ perception about the effectiveness of in-service training activities. The scoring of the questionnaire items was according to the 5-points Likert scale. A pilot study was conducted on 28 participants to examine the validity and reliability of the questionnaire, and alpha coefficient was 0.918. The researcher used SPSS (version 25), statistical analysis included frequencies, mean scores, percentage, independent sample (t) test and One-way ANOVA. The results showed that 52.2% of study participants were female nurses, their mean age was 33.39±7.435 years, 84% of respondents attended emergency training, 83.7% of the training done by hospital trainers, and 83.1% of the training was conducted within the hospital premises. The perception about the knowledge content of the training activities was above moderate (80.8%), the perception about the skills content was above moderate (81.8%), and the perception about the relevancy of the training activities was above moderate (80.4%). There was significant positive relationship between knowledge, skills, and relevancy of the in-service training activities. Respondents from Al Emaraty hospital expressed significant higher perception about knowledge and skills content compared to respondents from the other hospitals. Female nurses exhibited significant higher perception about knowledge content than males, but no significant differences existed in skills and relevancy of the training activities. Respondents from obstetric and maternity departments expressed significant higher perception about knowledge and skills content of in-service activities, while respondents from pediatric departments expressed significant higher perception about relevancy of the training activities. In addition, respondents who attended three and five in-service training activities showed significant higher perception about knowledge and skills content of the training activities compared to those who attended one or two training activities. There were statistically no significant differences in perception about knowledge and skills content related to age, qualification, experience in nursing, experience in current department, job title, job description, marital status, and income. The study concluded that the nurses perceived the effectiveness of in-service training activities as above moderate level. The study recommended the need to allocate adequate time for in-service training activities, and to plan training activities relevant to each department.