Business Administration

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    دور الاستحواذ والاندماج في البنوك الفلسطينية في تحسين الاداء المالي والتشغيلي
    (Al-Quds University, 2022-11-13) فداء موسى محمد كنعان; Feda Mousa Mohammad Kanan
    هدفت الدراسة إلى التعرف على أثر الاستحواذ و الاندماج المصرفي على الأداء المالي المقاس بالمتغيرات (العائد على الملكية، العائد على الأصول، العائد على الاستثمار)، والأداء التشغيلي المقاس بالمتغيرات (معدل دوران الأصول، هامش التدفق النقدي، نسبة الكفاءة للبنوك، نسبة الائتمان للودائع) في البنوك الفلسطينية. وقد استخدمت الدراسة منهج التحليل الكمي وقياس الاثر من خلال تحليل الإنحدار البسيط , وتكون مجتمع الدراسة من جميع البنوك الفلسطينية التي قامت بعمليات الاستحواذ والاندماج المصرفي منذ نشاة القطاع المصرفي الفلسطيني, وتم تقسيم فترات تحليل القوائم المالية الى الى فترتين الاولى 5 سنوات لفترة ما قبل الاندماج والاستحواذ والثانية 5 سنوات اللاحقة للاندماج والاستحواذ . وتوصلت الدراسة إلى وجود علاقة ايجابية ذات دلالة إحصائية بين الاندماج المصرفي ومؤشرات الأداء المالي والتشغيلي، مما يعني أن الاندماج المصرفي ساهم في تحسين الأداء المالي والتشغيلي للبنوك موضوع الدراسة. كما وأوصت الدراسة ضرورة توجه البنوك الفلسطينية الصغيرة إلى الاندماج لتشكيل وحدات مصرفية أكبر حجماً وأكثر قدرة على النهوض بالقطاع المصرفي ليواكب احتياجات الاقتصاد الفلسطيني، بالإضافة إلى رفع قدرتها التنافسية في السوق المصرفي. بالاضافة الى عمل سلطة النقد الفلسطينية على تشجيع البنوك للتوجه نحو الاندماج والاستحواذ من خلال اصدارها قرارات لرفع راس مال البنوك لحثها للتوجه نحو الاندماج والاستحواذ.
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    The Extent of Basel Accord implementation on Islamic Banks in Palestine The case of Palestine Islamic Bank
    (Al-Quds University, 2020-06-08) Raneen Abdaljaleel Mohammad Ayyad; رنين عبد الجليل محمد عياد
    The main aim of this study is to demonstrate the implementations of Basel II accord in Islamic banks in Palestine ( a case study of Palestine Islamic Bank). In order to achieve the aim of the study, the researcher used the descriptive analytical approach, where the researcher distributed a sample on (145) from the employees of the Palestine Islamic Bank in all branches in Palestine. and the study tool was represented in the questionnaire, which consisted of six axes with (36) paragraphs. The main result reached in the study is that there is an implementation of the Basel II Accord in the Palestine Islamic Bank with a high mean of (4.45), the supervisory review field according to the Basel II Accord got the highest mean of (4.51), market discipline according to Basel II Accord with a mean of (4.48) followed by the tasks undertaken by risk management in Palestine Islamic Bank with a mean of (4.477), principles on which risk management in Palestine Islamic Bank is based on a mean of (4.47), then the minimum capital area and methods of measuring risks in accordance with the Basel II Accord with a mean of (4.399). The last field was the application of the Basel III Accord with a mean of (4,296), all of which came in a high degree. Based on the results if this study, the researcher had some recommendation in which the most important ones are: strengthening and qualifying human resources to supervise the various risks and develop their capabilities, develop tools and systems for measuring risk according to internal evaluation methods and to commit to the Islamic rules and regulations in the Islamic banks in order to sustain the competition level in the market with the traditional banks.
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    A Fuzzy Bayesian Network Model for Quality Management in O2O E-Business for dairy industries in Palestine
    (Al-Quds University, 2022-08-01) Iman Mousa Khalaf Bajali; ايمان موسى خلف بجالي
    This research provides a fuzzy Bayesian network model for successfully managing quality in O2O e-business models in order to determine the best path for dairy products supply chain quality. Such a model is able to effectively reflect the uncertainty inherent in the process, leading to the development of a comprehensive system for selecting and evaluating quality. The designed questionnaire was used to collect data. The questionnaire consists of different variables including the stages of milk production from the production of milk at the farm to the delivery stage. The questionnaire was distributed in two ways: electronically and manually. We received 31 responses, and each question was evaluated and analyzed using the SPSS software. And a simulation was performed to demonstrate that the suggested methodology (Fuzzy Bayesian Model) is relevant for efficiently controlling quality in O2O e-commerce. A Fuzzy Bayesian Network Model to study the feasibility of quality management in the dairy industry in Palestine has a high degree of acceptability that’s according to the results of the following stages: product preparation (production of milk at farm), production and distribution processing (production stage) , sorting process (controlling process) and delivery links which all had a high degree approval. In conclusion, this model has the potential to be implemented in Palestine.
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    Quality Management through Self-Assessment (EFQM based): the Palestinian Dental Clinics as a Case
    (Al-Quds University, 2022-08-24) Yaqouta Othman Mohammed Kharma; ياقوتة عثمان محمد خرمة
    This study aimed to determine the impact that the Enablers of the Palestinian dental clinics have on the Results of these clinics. This cross-sectional study followed a descriptive-correlational approach that included quantitative descriptions. A non-Probability convenience sampling method was applied and data was obtained from the sum of (74) dentists of the West-Bank region. For data collection purposes, an e-questionnaire was designed by the researcher as a simplified adaptation of the European Foundation for Quality Management (EFQM) excellence model. The findings estimated; a moderate level of implementation of the EFQM model in the Palestinian dental clinics and centers, hence, moderate levels of self-assessment adoption and of performance in these clinics. In addition, moderate to strong positive correlations between the dental Enablers and the clinics' Results. The study concluded that the Palestinian Dental Clinics' Performance is positively impacted by the following Enablers; Processes, Partnerships & Resources, and Leadership, in a descending order. The most important recommendations of the study were those addressed to the following; the Palestinian dental clinics/centers to hold workshops and training courses that improve their teams' knowledge about leadership and clarify their understanding of its concepts, the Dentistry Faculties of Palestinian universities to include courses related to management in their curricula, the Ministry of Health to develop a more advanced external auditing system that monitors the performance and quality of the Palestinian dental clinics/centers, and to the Palestine Standards Institution (PSI) to establish a Quality Assessment Model derived from the EFQM model that is more specified for implementation within the Dental Care Sector.