المناخ التنظيمي وعلاقته بالسلوك التنظيمي للعاملين في المؤسسات الحكومية من وجهة نظر العاملين فيها (وزارة التربية والتعليم الفلسطينية أنموذجا)
Date
2020-07-29
Authors
ثائرة محمد إبراهيم الغولة
Thaerah Mohammed Ibrahim Algholah
Journal Title
Journal ISSN
Volume Title
Publisher
Al-Quds University
Abstract
The study aimed to identify the reality of the organizational climate (organizational structure,
communication style, technology used, participatory decision, leadership style), and its
relationship with organizational behavior (perception, learning, motivation to work, attitudes
towards work), the study community was workers in the Palestinian Ministry of Education
(Ramallah and Al-Bireh Governorate) as a representative of the Palestinian government
sector, the descriptive approach was followed, honesty and consistency tests were conducted
on an exploratory sample of thirty individual from outside the study sample, the study was
conducted on a random sample consisting of (112) persons, where The study tool
(questionnaire) was distributed to them and (109) questionnaires valid for analysis were
used. Descriptive statistics were used through the Statistical Analysis Program (SPSS, V.26)
in analyzing the results, the study came up with several results, the most important of which
are the following: The organizational climate in the Ministry of Education came with a high
degree, the most important areas contributing to improving the organizational climate,
respectively, were information technology, communication style, organizational structure
with a high degree, Then the participatory decision, leadership style with an average degree.
The results also showed that the organizational behavior of employees in the Ministry of
Education came with a high degree, learning came first followed by awareness with a high
degree, then motivation for work and attitudes towards work with an average degree. The
results also showed a significant correlation between the organizational climate and
organizational behavior, and that the change in the level of the organizational climate
explains 57.4% of the change in organizational behavior in the Palestinian Ministry of
Education. It was also found that the increase in the level of organizational climate by one
unit leads to an increase in the level of organizational behavior by 0.85 units. And that the
organizational structure explains (0.497) of the variance that occurs in the organizational
behavior, the communication pattern explains (0.366) of this variation, that the information
technology explains (0.391) of the variance, and the leadership style explains (0.376). As for
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the participatory decision, it explains (0.428) of the variation in organizational behavior of
the Ministry of Education employees, according to the opinions of the sample. The study
also showed that there is no effect of the control variables (gender, age, job title, educational
qualification) on the averages of the responses of the sample examined about each of the two
axes of the organizational climate and organizational behavior or their dimensions, while it
was found that there was an effect for years of experience on the axis of the organizational
climate, and each of Organizational behavior dimensions (learning, attitudes towards work),
and it was found that the differences in the respondents' answers about the organizational
climate were between the two categories (less than 5 years, and from 5- less than 10 years)
in favor of the group less than 5 years. And the two categories (from 5 years to less than 10
years, 15 years or more) in favor of the category (15 years and over), and the two categories
(from 10 to less than 15 years, and 15 years or more) in favor of the category 15 years and
over. As for the axis of organizational behavior, the differences in the field of learning were
between the two categories (from 10 - less than 15 years, and 15 years or more) in favor of
the group (15 years or more). In other words, the most experienced staff are the most affected
by learning. The differences in the respondents' response rates about the field (attitudes
towards work) for workers in the Ministry of Education between the category (less than five
years, and the remaining groups) and in favor of the group less than five years. Based on the
results of the analysis, the study reached several recommendations, the most important of
them are: Greater work by officials in the ministry to develop and strengthen human relations
and participatory work in a manner that ensures the participation of all workers in planning
and decision-making, especially with regard to their work tasks, and the need to develop
leadership skills among the categories of department managers Heads of units and general
managers for the purpose of adopting attractive leadership patterns for workers, and the
necessity of setting programs and holding meetings and seminars that aims to unifying
concepts and transferring information and knowledge between the higher and lower classes
in the ministry's career hierarchy, in order to reach harmonious concepts about the
mechanisms of implementing the ministry’s work and achieving its goals, and the necessity
Benefiting from the proportions of the contributions of the organizational climate domains
to improve the organizational behavior in the ministry and work to raise these percentages
by qualifying the areas that need rehabilitation, the need to pay attention to qualifying the
skills and knowledge of the young generation and prepare it to assume leadership positions
in the ministry and exploit its attitudes towards work and their enthusiasm for it
Description
Keywords
Citation
الغولة، ثائرة محمد. (2020). المناخ التنظيمي وعلاقته بالسلوك التنظيمي للعاملين في المؤسسات الحكومية من
وجهة نظر العاملين فيها (وزارة التربية والتعليم الفلسطينية أنموذجا) [رسالة ماجستير منشورة، جامعة القدس،
فلسطين]. المستودع الرقمي لجامعة القدس. https://arab-scholars.com/1d877a