تأثير التمكين الإداري على سلوكيات وقيم العمل في القطاع الصحي الفلسطيني الحكومي في محافظات غزة دراسة حالة: مجمع ناصر طبي
Date
2020-05-26
Authors
ليلى عوني زيدان
Laila Awni Zidan
Journal Title
Journal ISSN
Volume Title
Publisher
Al-Quds University
Abstract
This study aimed to identify “The Effect of Administrative Empowe rment on
the Behavior and Values of work in the Governmental Palestinian health sector
in the Governorates of Gaza. The study population may consist of all the
administrative workers in Nasser Medical Complex, the subject of the study,
whose number is (1013), and to achieve the objectives of the study, the
descriptive and analytical approach was used. The use of the questionnaire as a
main tool for collecting data from a simple random sample of (281.)
The recovered questionnaire, valid for statistical analysis, reached (250)
questionnaires, representing (88.96%) of the distributed questionnaires.
The study found many results, the most prominent of which was the relative
weight of the field of “teamwork” (72.4%), the relative weight of the field of
“freedom and independence” (75.7%), and the relative weight of the field of
“motivation” (73.7%). “Delegation of authority” (72.6%), and the relative
weight of the field of “effective communication” reached (78.4%), and the
results showed that there is a statistically significant relationship at the level of
significance (α ≤ 0.05) between administrative empowerment in its five
dimensions (collective action, freedom and independence, Motivation,
delegation of authority, effective communication) and raising the values of
work behavior in Nasser Medical Complex, in addition to the lack of influence
of areas of administrative empowerment in its five dimensions (team work,
freedom and independence, motivation, delegation of authority, effective
communication) in raising the values of work behavior in the Nasser complex
Medical.
The study recommended the necessity of instilling the hospital management a
culture of cooperation and mutual dependence among its employees, in
addition to the hospital’s contribution in educating individuals about the
importance of one team at work, in addition to the necessity for workers to
respect the rules of behavior that are consistent with work values, as well as the
hospital’s administration’s endeavor to develop competencies each. According
to his specialty.
keywords: administrative empowerment - work behaviors and values