العدالة التنظيمية لدى رؤساء الأقسام في مديريات التربية والتعليم في جنوب الضفة الغربية وعلاقتها بالولاء التنظيمي
Date
2020-12-12
Authors
ولاء يعقوب أيوب قريع شنتير
Walaa Yaqoub Ayoub Qurae Shanteer
Journal Title
Journal ISSN
Volume Title
Publisher
Al-Quds University
Abstract
The study aimed to identify the reality of organizational justice among department heads in
educational directorates in the southern West Bank and its relationship to organizational
loyalty from the point of view of their employees. The researcher developed a questionnaire
as a main tool for collecting data, and the study used the descriptive and analytical approach,
and the study population consisted of workers in these directorates and those at the level of
without a department head, whose number was (604) male and female employees, and a
stratified random sample of (235) male and female employees was selected. After collecting
the study data, it was analysed using the Statistical Packages Program (SPSS).
The study reached several results, the most important of which are: Organizational justice
among department heads in educational directorates in the southern West Bank is high, and
the areas of justice came in order of importance (distributive and interactive justice, then
procedural justice, then restorative justice).
The study also found that there are no statistically significant differences in the degree of
organizational justice among department heads from the point of view of employees in the
educational directorates according to the variables: (gender, academic qualification, nature
of work, directorate, and years of work).
The study also found the existence of a statistically significant correlational relationship in
the averages of the organizational justice score of department heads in educational
directorates in its various dimensions (distributive justice, procedural justice, interactive
justice, evaluative justice) and the degree of organizational loyalty from the point of view of
employees.
The results also indicated that the degree of organizational loyalty of employees working in
education directorates in the southern West Bank was high. The results also indicated that
there were no significant differences in the degree of organizational loyalty of employees
according to variables: (educational qualification, nature of work, directorate). While it was
found that, there are significant differences in the degree of organizational loyalty among
employees according to variables: (gender and in favor of males, years of work, and in favor
of those whose service was 15 years or more).
The results also indicated that organizational loyalty changes according to organizational
justice, so that as organizational justice increases by one degree, organizational loyalty
increases by (0.447) degrees, and vice versa.
The study concluded with a number of recommendations, the most important of which are:
Department heads in education directorates continue to apply the organizational justice
approach because of its positive impact on enhancing organizational loyalty.
The need to evaluate employees objectively and transparently, and provide incentives to
employees, especially those with outstanding performance. Opening the door wider for
employees to participate in decision-making and express opinions and observations
regarding their jobs and the work assigned to them.
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Citation
شنتير، ولاء يعقوب. (2022). العدالة التنظيمية لدى رؤساء الأقسام في مديريات التربية والتعليم في جنوب الضفة
الغربية وعلاقتها بالولاء التنظيمي [رسالة ماجستير منشورة، جامعة القدس، فلسطين]. المستودع الرقمي لجامعة
القدس. https://arab-scholars.com/ccd658