Nurses' Perceptions about the Role of Training and Development Programs in Motivating and Enhancing Job Satisfaction in Bethlehem Hospitals
Date
2025-08-24
Authors
Samer Mohammad Ali Jebreen
سامر محمد علي جبرين
Journal Title
Journal ISSN
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Publisher
Al-Quds University
Abstract
Training and development programs are essential for enhancing
employees’ knowledge, skills, and attitudes, ultimately improving organizational
performance. Well-trained staff are vital for achieving institutional goals, particularly
in healthcare settings where patient outcomes are closely linked to workforce
competence. In hospitals, especially within nursing, training initiatives aim to
strengthen professional growth, boost motivation, and improve job satisfaction. By
investing in these programs, hospitals foster a supportive work environment that
empowers nurses and enhances the quality of patient care, thereby contributing to the
strategic objectives of the organization.
Purpose: This study aimed to explore and evaluate nurses’ perceptions regarding the
role of training and development programs in motivating them and enhancing their job
satisfaction in hospitals located in Bethlehem. It further sought to provide evidence
based recommendations to guide institutional policies and practices regarding
employee development.
Methodology: A cross-sectional descriptive research design was employed. Data were
collected using a structured questionnaire comprising five sections. Section A
examined participants’ sociodemographic characteristics, section B assessed nurses’
participation in training programs, sections C, and D assessed nurses’ perceptions of
the influence of training programs on their motivation and job satisfaction respectively.
The measures were on a three-point Likert scale (Agree, Neutral, Disagree). The last
section contained open-ended questions regarding the participants’ perspectives about
training programs. The English questionnaire was translated into Arabic and was
distributed to 215 nurses working in four private and governmental hospitals in
Bethlehem. Data were analyzed using SPSS version 27.
Main findings: Findings revealed that 70.2% of respondents agreed they had received
effective training within their organizations, and most participants expressed positive
perceptions toward training and development programs. Statistical analysis
demonstrated a significant positive relationship between training initiatives and both
nurses’ motivation and job satisfaction. The analysis results also showed that nurses
wanted to see specific training programs in Bethlehem hospitals, such as Advanced
Cardiovascular Life Support (ACLS) and Basic Life Support (BLS), infection control
training, ventilator management, and communication skills.
Conclusion and Recommendations: Training and development programs play a
critical role in enhancing nurses’ motivation and overall job satisfaction. Hospitals are
encouraged to prioritize the design and implementation of tailored training initiatives
that address the specific needs and aspirations of nursing staff. These findings provide
evidence-based insights to guide hospital administrators and policymakers in improving
workforce development strategies, ultimately contributing to better employee outcomes
and enhanced patient care.
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Citation
Jebreen، Samer Mohammad. (2025). Nurses' Perceptions about the Role of Training and Development Programs in Motivating and Enhancing Job Satisfaction in Bethlehem Hospitals Unpublished Master,s Thesis Al-Quds University, Palestine