الإدارة الإلكترونية للموارد البشرية في وزارة الأوقاف وانعكاساتها على الأداء الوظيفي للعاملين الإداريين
Date
2022-05-21
Authors
موسى عيسى محمد أبو صبحة
Mosa Issa Mohammad Abu Sabha
Journal Title
Journal ISSN
Volume Title
Publisher
جامعة القدس
Abstract
ويأسِرُكَ في هذه العقيدة السمحاء أن تكون حضناً للعلم سفيراً للعلماء، عقيدة تربي أبناءها على أن ينهلوا من الخير ما استطاعوا إلى ذلك سبيلا، وإذ نحن على هذا السبيل، أحمدُ اللهَ تعالى وأشكره امتداد الأرض وسموّ السماء، على أن كنت من رواد العلم سعياً نحو رضاه ونَفع الأمة لرضاه.
وإن كان (مَن لا يشكر الناس لا يشكر الله) فإنني أمُدُّ يدَ الشكر العظيم وبامتنان واعتراف بالفضل لــ جامعتي العريقة: جامعة القدس المعطاءة _ ومعهد التنمية المستدامة بشكل خاص _ بطواقمها الإدارية والتدريسية والعاملة.
وتزهو رسالة الشكر مع مَن يأسرك فضله بعد الله، مَن وقف معي موجّهاً ومعلماً وإنسانا، ساكباً من علمه وخبرته الكثير الكثير لأكون وما أقدمه على أكمل حال، دكتوري الفاضل ومشرف الرسالة ومعلمي الخير د. ثمين هيجاوي.
وإن فاض الخير فالشكر واجب لصاحب الخير، أُجزله لمحكمي الرسالة لما أسدوه من عطاء بآرائهم واقتراحاتهم فالشكر لـكل من الـــ د. أحمد حرز الله، و د. إياد لافي، و د. معتصم دقة، والمدير العام للشؤون الادارية أ. أحمد عباس، ومدير البرمجة أ. ماهر جاموس، و أ. حمد أبو عطوان.
والشكر موصول للممتحنين الكرام ولجهودهم جزاهم الله خيرا د. ثمين هيجاوي و د. أحمد حرز الله و د. محمد عوض.
وليس بغائب عن تراتيل الشكر القلبي مَن يحتضن وجودي وجهودي ويدعم توجهاتي للتطوير ويمدّني بالدعم المعنوي والفنّيّ والتقني وزارة الأوقاف والشؤون الدينية بإداراتها وزملاء العمل فيها لهم كل المحبة والتقدير والعرفان بالجميل.
وإن خانت الذاكرة صاحبها، فالعذر كل العذر ممن غابت أسماؤهم وبقيت آثارهم زاهية مثمرة، فلهم الشكر واسعاً وافراً مغدقاً.
The study aimed to identify the reality of E-Management of HR and the level of its implication on the job performance of the workers in the Palestinian Ministry of Awqf, by identifying the reality of the application of electronic management with its dimensions represented in the technical environment, the legislative environment, and human skills in the ministry, in addition to identifying the level of job performance for its employees.
The Qualitive approach was adopted in conducting this study, and the study population consisted of all male and female workers in the Palestinian Ministry of Awqaf (headquarters) in Ramallah and Al-Bireh Governorate, and their number, according to the General Administration. In the field of human resources in the Ministry, the number of employees in administrative positions reached 127 male and female employees. An intentional sample was selected from the study population, the size of which was (110) individuals. The questionnaire was used as a tool for collecting data and distributing it electronically to the study sample members as a result of safety procedures and requirements for social distancing and non-mixing due to the spread of the Corona pandemic, and (100) were retrieved. A questionnaire subject to study and statistical analysis with a recovery rate of (90.9%).
The study concluded several results, the most important of which are: that the electronic management of human resources positively affects the performance of workers in the Ministry of Awqaf, as it was found through the coefficient of determination that the electronic management with its dimensions (technical environment, legislative environment, and human skills) together, is able to explain the percentage of ( 63.4%) of the discrepancy in the performance level of employees in the ministry. The results also showed that the level of human skills individually affects the performance of workers, while the results showed that the level of application of electronic management of human resources in the Endowment Department was at a medium degree of (67.8%), The highest dimension applied in the ministry was the technical environment dimension, which reached a relative level of (69.0%). The study also concluded that the performance level of employees in the ministry was at a high level of (70.6%).
The study reached several recommendations, the most important of which are: At the level of the Palestinian government, it is necessary to apply E-management of human resources in all ministries and government institutions, since its application has a positive impact on the performance of its employees. Because it will have positive repercussions towards improving the performance of workers, and not being satisfied with the average application levels, it also recommended the necessity of training and developing human cadres in the ministry more, through increasing and intensifying periodic training, especially with regard to developing the technological skills of workers.
Keywords: E-Management, institutional performance, human resources, the Ministry of Awqaf.