Determinants and Motivational Factors of Healthcare Staff: A Comparison between Governmental and Non-Governmental Hospitals in the South of West Bank / Palestine
Date
2016-12-18
Authors
تامر شوقي فرح عوض
Tamer S F Awad
Journal Title
Journal ISSN
Volume Title
Publisher
AL-Quds University
جامعة القدس
جامعة القدس
Abstract
Background: Palestine is a low-income country with very limited resources. Human
resources are the most valuable resource for the country. Human resource management
determines how to use other resources in order to achieve organizational goals.
Aim: To identify and compare the motivational factors of healthcare workers and its
determinants in the Palestinian hospitals in the South of West Bank.
Methods: A quantitative cross sectional study design was used. Data collection was through
self-administered questionnaire. A total of 297 healthcare workers participated in this crosssectional
survey from four major hospitals in Bethlehem and Hebron. The study was
conducted between June and October, 2015. Data collection tool included 18 motivational
factors that were found in the literature. Other demographic characteristics were also
collected. Descriptive and inferential statistics were used for data analysis by using SPSS
version 16.
Findings: Working according to ethics, helping people, recognition, reward and appreciation,
ensuring job security, continuous education and opportunities for growth were major
motivational factors for choosing work place (P<0.01). On the other hand, ensuring jobsecurity, full/part-time positions, sharing creativity and leadership, continuous education,
working and living conditions and opportunities for advancement were major motivational
factors to do work properly (P<0.01). Regarding place of work, healthcare workers in nongovernmental
hospitals have experienced significantly higher motivational factors for
choosing work place than those in governmental hospitals (P<0.05). Moreover, duration of
work was an important motivational factor for choosing work place (P<0.05).
Conclusion: Improving healthcare workers’ motivation is a vital process towards having
better quality of health services. It requires support from managers and enhancing good
management practices. The findings of this study suggests that further efforts should be
extended in some aspects such as job security, continuous education, recognition, reward and
appreciation, working and living conditions and opportunities for growth.
Keywords: Motivational factors, healthcare workers, Palestine.
Description
Keywords
السياسات والاداره الصحية , Policies & Health Management
Citation
Awad، Tamer Shawki. (2016). Determinants and Motivational Factors of Healthcare
Staff: A Comparison between Governmental and Non-Governmental Hospitals in the
South of West Bank / Palestine [A published thesis, Al-Quds University,
Palestine].Al-Quds University digital repository https://arab-scholars.com/e2927d