أثر تعزيز الشفافية والمساءلة على أداء إدارات المشتريات في المؤسسات الدولية العاملة في المحافظات الجنوبية
نائل عطية محمد الدعالسة
Nael Atia Mohammed Dallssa
The study aimed at knowing the effect of an increased transparency and accountability on the performance of procurement departments in International None Governmental Organizations (INGOs) working in Gaza Strip. The study used descriptive analytical approach where the study population comprised the workers in (95) INGOs working in Gaza Strip. Due to the big size of the sample, the study selected and intentional sample where the total number of staff, in the procurement department, auditing department, and project coordinators, in selected organization is no less than 10 employees. The study sample comprised (28) organizations with (320) total employees. The study used comprehensive surveying of the whole employees in the targeted organizations. (290) individual responded with response rate up to (95.7%). After checking the responses, none was excluded where all pre-conditions were met. The (290) were statistically analyzed. The Study findings: Transparency, including (clear procurement policies and procedures, disclosure and accessibility to information, code of conduct, practices and operations) has an effect on procurement management. 67% total variance in performance interprets this finding. The study found an effect for accountability including (accountability measures, application of monitoring and evaluation system) on procurement management. 55% of the total variance in performance interprets this finding. Transparency and accountability together interpret 86% of the total variance in the performance of procurement management. The remaining percentage can be due to not using disclosure statement for financial receivables for procurement workers, lack of incentives to encourage individuals to report suspicions and violations, lack of protection for the reporters of violation, no ongoing follow-up to limit the use of information to gain personal interests, not using staff rotation regularly, using direct procurement repeatedly, and exceeding the allowed limits for it. The study recommendations: the study recommends developing accountability measures through establishing financial and personal incentives to encourage reporting violations, as well as providing protections for the reports. The study recommends developing financial receivables disclosure measures for the organizations staff. In addition, the study recommends promoting the concepts of transparency and integrity in the organizations. Furthermore, the study recommends establishing a gathering for the organizations in the field of procurement where an exchange of experience could happen. In addition to developing a unified procurement manual or framework to be a reference for all the organizations working in Gaza Strip. As well as, developing a unified database for vendors’ information that can serve as a platform to advertise for bids and proposals.