القيادة الرشيقة ودورها في تعزيز روحانية مكان العمل في شركات الاتصالات الخلوية الفلسطينية
Date
2023-12-14
Authors
مصطفى اسماعيل حسن الحليقاوي
Mustafa Ismail Hassan Al -Halqawi
Journal Title
Journal ISSN
Volume Title
Publisher
Al-Quds University
Abstract
هَدَفت هذه الدراسة إلى تحديدِ دور القيادة الرشيقة بأبعادها (سمة التواضع، وسمة الهدوء، وسمة الحكمة، وسمة الصبر، وسمة الموضوعية، وسمة الثقة) في تعزيز روحانيّة مكان العمل بأبعادها (العمل الهادف، والإحساس بالجماعة، والملاءمة بين قِيَم الفرد والشركة) في شركتي الاتصالات الخلوية الفلسطينية "جوال" و"أوريدو"، وقد استخدم الباحث المنهج الوصفي التحليلي، واختيرت الطريقة العشوائية البسيطة، وقد بَلَغَ حجم العينة (230) من مُوظفي شركتي (جوال وأوريدو) في محافظة رام الله والبيرة.
ولتحقيق أهداف الدراسة اعتمَدَ الباحث مقياسين لجمع البيانات، وهي: مقياس القيادة الرشيقة، ومقياس روحانيّة مكان العمل. كما تُشير القِيَم العالية لكرونباخ ألفا (ما بين 0.90 و0.99) إلى موثوقية عالية في البيانات المُستخدمة في الدراسة.
وقد خَرَجَت الدراسة بمجموعةٍ من النتائج أهمها أنَّ النتيجة العامة للدراسة تُشير إلى وجود مستوى مرتفع من القيادة الرشيقة بنسبة مئوية تبلغ 71%، وجاء مجال "سمة الثقة" في المرتبة الأولى، بينما جاء مجال "سمة الهدوء" في المرتبة الأخيرة. وبالنسبة لمقياس روحانيّة مكان العمل؛ تُشير إلى وجود مستوى مرتفع بنسبة مئوية تبلغ 72%، وجاء مجال "الإحساس بالمسؤولية والمجموعة" في المرتبة الأولى، بينما جاء مجال "الملاءمة بين قِيَم الفرد والشركة" في المرتبة الأخيرة، وقد تَبَيَّن وجود تأثير دال إحصائياً ومعنوياً لأبعاد القيادة الرشيقة على روحانيّة مكان العمل لدى موظفي شركتي (جوال وأوريدو) في محافظة رام الله والبيرة. وتبلغ نسبة تفسير القيادة الرشيقة لمستوى روحانيّة مكان العمل حوالي 87%. وبالنسبة لمُتغيِّرات الدراسة الضابطة والديموغرافية (الجنس،المؤهل العلمي، المسمى الوظيفي،سنوات الخبرة)؛ فقد تَبَيَّن وجود تأثير ملحوظ للمُسمى الوظيفي على تقييم القيادة الرشيقة وروحانيّة مكان العمل.
وخرجت الدراسة بمجموعة من التوصيات وأهمها العمل على توجيه إهتمام إضافي في تعزيز سمات وأبعاد القيادة الرشيقة وروحانية مكان العمل، لأثرهما الكبير على أداء المنظمة والعاملين وإنعكاس هذا الأداء على مكانة المنظمة ورضا الزبائن من خلال دورات تأهيلية وتدريبية ومتابعة وتقييم الأثر. كما توصي هذه الدراسة وبناء على نتائج الدراسة الى تعزيز العدل والمساواة بين الجنسين وبذل مجهود أكبر في توعية وزيادة معرفة النساء بنهج القيادة الرشيقة وأثره على مكان وبيئة العمل، وتعزيز التواصل والتفاعل بين مُختلف المستويات الوظيفيّة، من خلال الندوات والدورات المستهدفة وتعزيز المنظمة، التواصل بين مختلف مستويات الإدارة والموظَّفين، كما يُمكن تنظيم اجتماعات دورية وجلسات تفاعلية، وفَهْم احتياجات وآراء الموظَّفين.
The current study aimed to determine the role of agile leadership and its dimensions (humility, tranquility, wisdom, patience, objectivity, and trust) in enhancing the spiritual aspect of the work environment and its dimensions (meaningful work, sense of community, alignment between individual and company values) in Palestinian cellular communication companies, Jawwal and Ooredoo. The descriptive-analytical approach was used, and a simple random sampling method was employed with a sample size of 230 employees from both companies (Jawwal and Ooredoo) in the Ramallah and Al-Bireh governorate. To achieve the study's objectives, two scales were used for data collection: the agile leadership scale and the workplace spirituality scale. The high values of Cronbach's alpha (between 0.90 and 0.99) indicated high reliability of the data used in the study. The study yielded several results, including a high overall percentage (71%) of agile leadership, with the "trust" dimension ranking first and the "tranquility" dimension ranking last. Regarding the workplace spirituality scale, it indicated a high level of 72%, with the "sense of responsibility and group" dimension ranking first and the "alignment between individual and company values" dimension ranking last. The study revealed a statistically and significantly positive impact of agile leadership dimensions on the spirituality of the work environment for employees of Jawwal and Ooredoo in the Ramallah and Al-Bireh governorate. The explanatory power of agile leadership for the level of workplace spirituality was approximately 87%. As for the controlled and demographic variables of the study, there was a noticeable effect of job title on the evaluation of agile leadership and workplace spirituality. The study came out with a set of recommendations. The most important recommendation is working to direct additional attention to enhancing the attributes and dimensions of agile leadership and workplace spirituality, due to their significant impact on the performance of the organization and employees and the reflection of this performance on the organization’s position and customer satisfaction through qualification and training courses, follow-up, and evaluation of the impact. Furthermore, the study recommends, based on the results of the study, reinforcing justice and equality between both sexes, making greater efforts to raise awareness and increase women’s knowledge of the agile leadership approach and its impact on the workplace and environment, and enhancing communication and interaction between various functional levels, through targeted seminars and courses and strengthening the organization on all its different levels of management and employees. To attain this goal, periodic meetings and interactive sessions can be organized, and the needs and opinions of employees can be understood.
The current study aimed to determine the role of agile leadership and its dimensions (humility, tranquility, wisdom, patience, objectivity, and trust) in enhancing the spiritual aspect of the work environment and its dimensions (meaningful work, sense of community, alignment between individual and company values) in Palestinian cellular communication companies, Jawwal and Ooredoo. The descriptive-analytical approach was used, and a simple random sampling method was employed with a sample size of 230 employees from both companies (Jawwal and Ooredoo) in the Ramallah and Al-Bireh governorate. To achieve the study's objectives, two scales were used for data collection: the agile leadership scale and the workplace spirituality scale. The high values of Cronbach's alpha (between 0.90 and 0.99) indicated high reliability of the data used in the study. The study yielded several results, including a high overall percentage (71%) of agile leadership, with the "trust" dimension ranking first and the "tranquility" dimension ranking last. Regarding the workplace spirituality scale, it indicated a high level of 72%, with the "sense of responsibility and group" dimension ranking first and the "alignment between individual and company values" dimension ranking last. The study revealed a statistically and significantly positive impact of agile leadership dimensions on the spirituality of the work environment for employees of Jawwal and Ooredoo in the Ramallah and Al-Bireh governorate. The explanatory power of agile leadership for the level of workplace spirituality was approximately 87%. As for the controlled and demographic variables of the study, there was a noticeable effect of job title on the evaluation of agile leadership and workplace spirituality. The study came out with a set of recommendations. The most important recommendation is working to direct additional attention to enhancing the attributes and dimensions of agile leadership and workplace spirituality, due to their significant impact on the performance of the organization and employees and the reflection of this performance on the organization’s position and customer satisfaction through qualification and training courses, follow-up, and evaluation of the impact. Furthermore, the study recommends, based on the results of the study, reinforcing justice and equality between both sexes, making greater efforts to raise awareness and increase women’s knowledge of the agile leadership approach and its impact on the workplace and environment, and enhancing communication and interaction between various functional levels, through targeted seminars and courses and strengthening the organization on all its different levels of management and employees. To attain this goal, periodic meetings and interactive sessions can be organized, and the needs and opinions of employees can be understood.