اThe Impact of Applying the Monitoring and Evaluation System on the Institutional Performance of Atfaluna Society for Deaf Children
بتول إسماعيل مهرة
Batoul Ismail Muhra
Atfaluna Society for Deaf Children in Gaza is an institution dedicated to assisting children and people with hearing disabilities in obtaining rehabilitation, education, and vocational training. One of the most important aspects of any institution performance is project monitoring and evaluation. This study aimed to determine the impact of monitoring and evaluation system on the performance of Atfaluna Society for deaf children institution in the Gaza Strip. The study utilized cross-sectional design to study The impact of Applying Monitoring and Evaluation System on The Institutional Performance Case Study of Atfaluna Society for Deaf Children. Monkey survey online program was used to calculate a sample size from the target population (total 134 employees). Two methods of data collection were included; first, an interviewed questionnaire, which targeted employees, hired six months or more. This included 83 employees with a response rate of 83%. Second, semi-structured questions the in-depth interviews with four KII, and the response rate was 100%. Sixty- six percent of the participants were females. The study showed the cumulative mean scores are 84%, 82%, 79%, 80%, and 83% for planning, technical expertise, stakeholder's involvement, management, and performance respectively. Multiple linear regression showed 58.6% of the performance of the institution is predicted by the examined domains and there is a statistically significant effect of all examined domains on the institution performance (p- values >0.05) except for the stakeholders' involvement as the p-value is ( < 0.05). In addition, 1% increase in planning increases performance by 42%, which is higher than the effects of technical expertise and management. Within the in-depth interviews, the KII emphasized the importance of all monitoring and evaluation domains especially planning on the performance of the institution. In conclusion, the planning process, technical expertise, and management participation domains of the monitoring and evaluation system have a positive and significant effect on the performance of Atfalunal society for deaf children in Gaza, according to our findings. The performance of Atfaluna institution for deaf children is very good in general, as it plays a major role in executing projects at the specified time and cost, which made it a pioneer in its field. There is a necessity to strengthen the role of the stakeholder and management participation in monitoring and evaluation and to take more attention to some items related to technical expertise and planning domains of the evaluation and monitoring system.