نحو تطوير اداء العاملين في المنظمات الاهلية من منظور التمكين الاداري Toward Developing Employees Performance at Civil Abstract organizations from the administrative empowerment perspective

Date
2012-10-05
Authors
هنادي يوسف كامل عواد
hanadi yousef kamel awwad
Journal Title
Journal ISSN
Volume Title
Publisher
AL-Quds University
جامعة القدس
Abstract
This study aims to find out the level of development of employees' performance in the civil organizations from the administrative empowerment perspective. In addition, it aims to find out the impact of gender, age, educational level and position level variables on the participants' opinions. The target population of the study was all employees (1,825) in the civil organizations operating in the northern governorates of the West Bank. A randomly chosen sample of 194 subjects (10.5%) was studied. To achieve the objectives of the study, the researcher developed a questionnaire based on theoretical literature and relevant studies. To test its reliability, the instrument was given to a panel of referees. Using Cronbach‟s Alpha equation, the internal validity factor was found. The reliability factor for administrative empowerment domain was 0.93 as opposed to 0.91 for the validity factor for development of employees' performance. Data was analyzed using SPSS :T-test and Analysis of Variance. After data analysis, it was found that the total value of the administrative empowerment reality at the civil organizations was high, in the domains of responsibility and clarity of objective, the administrative empowerment reality was very high. In the domains of participation and authority, it was high .In the training and development domain; the total value of the administrative empowerment reality was moderate. It was also found that the total value of the development of the employees' performance was high as was the case in all domains. Furthermore, a significant positive relationship was found between development of employees' performance and the domains of administrative empowerment: participation and training and development. Administrative empowerment in the study was 40.3% of the employees' performance development in the civil organizations. However, no statistically significant differences were found at (α=0.05) in the averages of the participants' responses in terms of the administrative empowerment reality in the civil organizations. This might be attributed to the sex variable. The statistically significant differences in the employees' performance development were in favor of male employees. No statistically significant differences were found at (α=0.05) in the averages of responses of the participants in terms of the administrative empowerment reality and development of employees' performance which might be attributed to the age variable. However, there were statistically significant differences at 0.05 in the averages of responses of participants in terms of the administrative empowerment reality which might be attributed to the educational level variable in favor of master's holders and higher degrees but no statistically significant differences were found in the development of employees' performance. Finally, it was found that there were statistically significant differences at 0.05 in the averages of responses of participants in terms of the ‌ز administrative empowerment in the civil organizations which might be attributed to the position level variable in favor of the director and deputy director. However, no statistically significant differences were found in the development of employees' performance. In the light of these study findings, the researcher recommends that the civil organizations should set up long-term plans, and these plans should include training needs of employees. Therefore, needs analysis should be conducted to identify them. Also it recommends that the civil organizations should create purposeful opportunities to develop the employees' skills and open channels of communication with the governmental sector so that the government would provide material\physical and moral support programs for the civil organizations. Therefore employees should be included in technical and administrative training in order to perform their jobs. The Work at the civil organization should be computerized as much as possible, because technology has it's strong impact on the speed of work completion, accuracy, quality and increase of productivity of work. This computerization is also considered as a training and development of employees
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Keywords
التنمية الريفية المستدامة, Sustainable Rural Development
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