دور مشاريع التنمية في المنظمات غير الحكومية في تحسين جودة الخدمات المقدمة للفئات المهمشة في قطاع غزة (دراسة حالة: اتحاد لجان العمل الصحي)

Date
2020-12-08
Authors
سامي عبد الناصر محمد عطاالله
Sami Abd Alnasser Mohammed Attallah
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Publisher
Al-Quds University
Abstract
The study aimed to identify the role of developmental projects represented by their various dimensions which include the primary, the secondary and the tertiary health care program, women and children protection program and youth empowerment program in improving the quality of services provided by the non-governmental health organizations in the southern Palestinian governorates applied study on the Union of Health Work Committees. The study used the descriptive and analytical approach, as it relied on the questionnaire to collect data from its primary sources. The current study targeted the Union of Health Work Committees as an effective health institution within the framework of the work of nongovernmental health organizations, and the study community was represented by the beneficiaries of the developmental projects represented by the Primary, the secondary and the tertiary health care program, women and child protection, and youth empowerment program with a number of 607,661 beneficiaries according to the figures issued by the Federation of Health Work Committees for the year 2020, and the researcher selected a random sample that is representing the study community of 500 who were targeted based on The questionnaire that was distributed to them, and 471 questionnaires were retrieved that were used for the purposes of analysis. The study concluded with a set of results represented in the existence of a high positive evaluation about the level of practice in developmental projects as the primary, the secondary and the tertiary health care program, women and children protection, and youth empowerment program implemented by the Union of Health Work Committees. Whereas relative weights of the levels of practice in these programs reached to 77.6%, 85% and 74.8% respectively. The results also indicated a high level of quality of services provided by the Union of Health Work Committees in the frameworks of those programs, wherein the relative weights of the quality level of the services reached to 78%, 84.6, and 74.8% respectively from the point of view of the beneficiaries. The results also indicated a positive significant effect of statistical significance for the three programs included the primary, the secondary, and the tertiary health care program, Women and Child Protection, and Youth Empowerment Program on improving the quality of services provided by the Union of Health Work Committees in the Gaza Strip. The study recommended that the Union of Health Work Committees should focus on expanding its activities and funding for the Women and Child Protection and Youth Empowerment Program based on the comprehensive concept of health, and the need to mobilize more funding for development programs that Don’t receive sufficient fund the environment of the Gaza Strip, such combat stereotyping programs, genetic and hereditary diseases, and settling more medical services that are scarce in the governmental health sector, such as magnetic resonance services, CT scans, or cancer care services such as radiotherapy or nuclear scanning.
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Citation
عطاالله، سامي عبد الناصر. (2020). دور مشاريع التنمية في المنظمات غير الحكومية في تحسين جودة الخدمات المقدمة للفئات المهمشة في قطاع غزة (دراسة حالة: اتحاد لجان العمل الصحي) [رسالة ماجستير منشورة، جامعة القدس، فلسطين]. المستودع الرقمي لجامعة القدس. https://arab-scholars.com/a8359d