واقع الإدارة التشاركية وصنع القرار في جامعة القدس المفتوحة
فادي احمد سعيد حماد
fadi ahmad said hammad
The present study is aimed at identifying the reality of participatory management، and decision-making at Al-Quds Open University. The descriptive methodology was used، being one of the most convenient methodologies for this study، and the quick research method through focal groups، to gather data from the study sample، represented in the educational and administrative faculty of Al-Quds Open University and the participants of focal groups. Furthermore، the study population consists of all academic and administrative labors at Al-Quds Open University. The sample of the study was selected in a random، class from the population of the study. The study sample included administrative and academic labors (from employee degree to manager degree) in Al-Quds Open University. The researcher used the questionnaire tool in the study. Through the findings the study came up with، it is found that the arithmetic average of the total degree of fields (participatory management) reached up to (3.64 – 72%). This value indicates that the reality of participating in the process of decision-making at Al-Quds Open University is high. It is worth mentioning that the importance of participating in making decisions has been ranked at first by an arithmetic average of (4.08 – 81.6%)، by the degree (very high). In the second rank، came the field range to participate in the decision-making process، providing that the arithmetic average is amounted to (3.64)، and the percentage of participating in decision making reached up to 72.8% by a high degree. The field of obstacles faced by participatory management at the University came in the last rank by an arithmetic average of (3.05) and a percentage up to (61%)، by a medium degree. This result confirms the existence of obstacles ahead the participatory management by a medium degree. Some obstacles appeared before enforcing the participatory management and involving labors in making decisions، including: Bureaucratic and administrative obstacles at work، the lack of sufficient administrative capacities of labors which hampers the process of participating in taking proper administrative decisions when cooperating with the management، expanding the scope of the university and the number of labors contained therein، the lack of participatory in making strategic decisions، which has led to the existence of obstacles before labors in expressing their views freely to contribute in the development of the university in the extent they deem appropriate. The findings were compatible with the focal groups findings carried out on a number of departments’ heads، educational faculty، and employees at Al-Quds Open University. Accordingly، the most important suggestions made by labors for developing the participatory management at Al-Quds Open University include: there has to be guiding by the University Presidency to the managers inducing them to involve labors at the University in the process of decision-making، participating in setting solutions for the problems they face، and the necessity to hold workshops and training courses as well as conferences and symposiums، which shall raise and develop the level of labors capacities to keep pace with the accelerating development occurring to the administrative process، as well as the accompanied technological developments، providing that no specific category of labors shall be limited to the policies and strategies of the University، moderating the Bureaucratic system and the hierarchical structure in management، and confirming the necessity of holding meetings through the internet and the University portal so that it would be effectively beneficial، in addition to developing the process of presenting views.
بناء المؤسسات والتنمية البشرية , Institutional Building & Human Res. Dev.