دور التدريب في تطوير رأس المال البشري في مؤسسات السلطة الوطنية الفلسطينية دراسة حالة / ديوان الموظفين العام
Date
2013-05-01
Authors
ايمان أحمد محمد قيشاوي
Eman Ahmed Mohamed Qishawi
Journal Title
Journal ISSN
Volume Title
Publisher
AL-Quds University
جامعة القدس
جامعة القدس
Abstract
This study aimed at identifying the role of training in Human Capital Development in the
Institutions of the Palestinian National Authority, and determining whether this role varied
due to the difference of all demographic variables (gender, educational qualification, job
position, years of experience, and the department where the employee works.
The researcher adopted the descriptive approach. She designed a questionnaire which
included (69) items distributed into six areas and had a high degree of reliability and
validity amounted to (0.98). The questionnaire was distributed to all respondents of the
study population in the General Personnel Council including directors general, their
deputies, departments’ directors, divisions’ heads, besides administrative employees
officially registered according to the adopted organizational structure at the General
Personnel Council totaling (144) employee according to the records of the year (2015). The
researcher carried out an overall survey of all respondents of the abovementioned Study
population. Due to a variety of reasons, however, (100) of these surveys were considered
valid for analysis and thus constituted the sample of this study.
The researcher reached a conclusion that the General Personnel Council plays a significant
role in the field of Human Capital Development inside the Council and the state
institutions, through carrying out the procedures related to training process as stipulated in
the Civil Service Act and its regulations, implementing the policies and general strategies
of training as well as setting the national plan of training through the 30-month Civic
Service Reform in the West bank and Gaza Project financed by European Union Project
and used to build training localization policy, as well as cooperating with many of the
international and Arab institutions in the area of delivering training programs for the
benefit of employees in the General Personnel Council and the State of Palestine.
Upon examining the demographic variables, it was found that there were no statistically
significant differences at the level of statistical significance (a=0.05) among the averages
of the respondents’ answers concerning the role of training in Human Capital Development
at the Institutions of the Palestinian National Authority according to all Study variables.
Furthermore, Pearson Correlation Coefficient was calculated to find the relation among the
study areas, where a direct relation with statistical significant was found among all the
study areas.
The Study recommended urgent commencement with activating the National School of
Management, implementing the national plan of training, reinforcing and supporting the
training localization policy, speeding up in declaring the amendments of Civil Service Act
and its regulations, reinforcing the cooperation and partnership relations with the local,
international and Arab institutions in the field of training, setting plans to recruit funds for
carrying out the training programs, preparing economic studies showing the extent to
which productive and financial returns can be achieved through holding comparison of
training costs depending on the standards of productive and administrative performance
efficiency, and finally developing training strategy by the General Personnel Council that
will give rise to a clear and precise plan based on considering the real needs of all
categories of the trainees.
Description
Keywords
بناء المؤسسات والتنمية البشرية , Institutional Building & Human Res. Dev.